New Britain EMS Academy is a recognized leader in community healthcare training.

Do you provide classes for non-EMS or other healthcare providers?

Absolutely! We offer CPR, First Aid, AED, safe sitter, bleeding control, and more to lay persons in the community, day care centers, businesses, industry, schools, coaches, and more. If you don’t see a course offering on our website, just contact us.

Can an outside organization use your facilities or equipment?

Yes. New Britain EMS Academy allows use of our onsite community healthcare training  facilities for a fee. Additional expenses include onsite use of training equipment and our high-fidelity simulation lab. Please note that if you wish to use the facility outside of normal business hours you must also pay an additional fee for a staff member to be onsite. Additionally, any use of our high fidelity simulators & simulation lab requires a simulator operator onsite at an additional fee.

I have a question about a bill I received for an ambulance transport who should I contact?

Please contact our billing department Air Methods at 855-470-4692.

Is there a difference between EMT and paramedic?

Yes. An EMT is certified to provide basic life support. A paramedic is licensed to provide advanced life support.

Do I need to be an EMT before I become a paramedic?


Is Connecticut an NREMT state?

Up until January 1 2020, Connecticut only used the NREMT process to provide initial testing and credentialing for EMTs, AEMTs, and paramedics. Providers were not required to keep it. As of January 2020 Connecticut has become an NREMT state for EMR, EMT, AEMT requiring these certified providers to follow the NREMT National Continued Competency Program to maintain certification and maintain Registry certification. Currently, paramedics are not required to follow the NCCP to maintain a license in Connecticut, nor are they required to maintain their Registry.

I am an EMR/EMT/AEMT and I had let my registry go or never had it…am I required to go through the process to get it?

If you let your Registry expire prior to January 1, 2020 or if you never had it in the past, there is no need to go through the process to obtain it. You still MUST follow the NCCP education requirements to stay certified in Connecticut. Additionally, anyone who has received their certification after January 1, 2020 MUST maintain their National Registry.

Still have questions?

Contact us today for more information.